Failed to email from JIRA....

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Hi there Australia!

While creating a subscription, I got the following error: apparently, the scheduler is shut down. On the "Scheduler details" page, I see no option to start / restart it.....Also, would you have any ideas why it is down: I mean: is it down by default or would we have shut it down one way or another???

I guess that would also explain why our CVS logs are not parsed by JIRA anymore!!!

My second question is about the memory: when should we bump from 512MB to something higher? Is 110MB free memory good enough?

Please help. Feel free to call me to troubleshoot.

TIA.
Guillaume Lahitette

PS: the subscription was created OK. I could run it manually and got the email as expected...

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System Error

A system error has occurred.

If this problem persists - please notify your JIRA administrator of this problem.

If you are an administrator, please try submitting this problem via the Support Request Page.

Else, please create a support issue on our support system at http://support.atlassian.com with the following information:

1. a description of your problem
2. cut & paste the error and system information found below
3. attach the application server log file

Cause:

Referer URL: http://abg-ctclinux1.abingdon.geoquest.slb.com:8080/secure/FilterSubscription!default.jspa?filterId=10066

Build Information:
Uptime: N/A
Edition: Enterprise
Version: 3.2
Build Number: 89

Server Information:
Application Server: Apache Tomcat/4.1.29
Servlet Version: 2.3

Memory Information:
Total Memory: 506 MB
Free Memory: 110 MB
Used Memory: 396 MB

System Information:
System Date: Sunday, 18 Dec 2005
System Time: 15:01:13
Java Version: 1.4.2_08
Java Vendor: Sun Microsystems Inc.
JVM Version: 1.0
JVM Vendor: Sun Microsystems Inc.
JVM Implementation Version: 1.4.2_08-b03
Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition
Java VM: Java HotSpot(TM) Server VM
User Name: jira
User Timezone: Europe/London
User Locale: English (United States)
System Encoding: UTF-8
Operating System: Linux 2.4.21-4.ELsmp
OS Architecture: i386
Application Server Container:
Database type: hsql
Database JNDI address: java:comp/env/jdbc/JiraDS

Request Information:
Request URL: http://abg-ctclinux1.abingdon.geoquest.slb.com:8080/secure/FilterSubscription.jspa

• Scheme: http
• Server: abg-ctclinux1.abingdon.geoquest.slb.com
• Port: 8080
• URI: /500page.jsp
• - Context Path:
• - Servlet Path: /500page.jsp
• - Path Info: null
• - Query String:
  Request Attributes:
• javax.servlet.error.message : The Scheduler has been shutdown.<p><small><small><pre>org.quartz.SchedulerException: The Scheduler has been shutdown. at org.quartz.core.QuartzScheduler.validateState(QuartzScheduler.java:502) at org.quartz.core.QuartzScheduler.addJob(QuartzScheduler.java:643) at org.quartz.impl.StdScheduler.addJob(StdScheduler.java:244) at com.atlassian.jira.issue.subscription.DefaultSubscriptionManager.createSubscription(DefaultSubscriptionManager.java:124) at com.atlassian.jira.web.action.filter.FilterSubscription.doExecute(FilterSubscription.java:113) at webwork.action.ActionSupport.execute(ActionSupport.java:153) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:46) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:131) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:186) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:142) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:58) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:168) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:36) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995) at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2417) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643) at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995) at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:193) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:781) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:549) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:589) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:666) at java.lang.Thread.run(Thread.java:534) </pre></small></small></p>
• os_securityfilter_already_filtered : true
• _sitemesh_using_stream : false
• com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true
• com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
• javax.servlet.error.request_uri : /secure/FilterSubscription.jspa
• jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@1cd2156
• javax.servlet.error.status_code : 500
• _sitemesh_filterapplied : true
• jira.webwork.cleanup : false
• javax.servlet.error.servlet_name : action
• com.atlassian.jira.web.filters.gzip.GzipFilter_already_filtered : true
• loginfilter.already.filtered : true
• atlassian.core.seraph.original.url : /secure/FilterSubscription.jspa
• webwork.result : Value stack =========== ===========

Request Logging:
0 log statements generated by this request:

System Date Sunday, 18 Dec 2005 System Time 15:13:15 Java Version 1.4.2_08 Java Vendor Sun Microsystems Inc. JVM Version 1.0 JVM Vendor Sun Microsystems Inc. JVM Implementation Version 1.4.2_08-b03 Java Runtime Java(TM) 2 Runtime Environment, Standard Edition Java VM Java HotSpot(TM) Server VM User Name jira User Timezone Europe/London User Locale English (United States) System Encoding UTF-8 Operating System Linux 2.4.21-4.ELsmp OS Architecture i386 Application Server Container Apache Tomcat/4.1.29 Database type hsql Database JNDI address java:comp/env/jdbc/JiraDS Total Memory 506 Free Memory 167 Used Memory 339 Uptime 2 months, 24 days, 22 hours, 24 minutes, 16 seconds Edition Enterprise Version 3.2 Build Number 89