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  1. Jira Data Center
  2. JRASERVER-8403

Data anonymiser for support requests

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Support requests are resolved much faster if people attach their data export, however with some companies this is not an option, because the data contains sensitive commercial information.

      It should be possible to have a 'create anonymised backup' feature which anonymises the data as it is exported. For example, it could replace characters in issue text with X's.

        1. jira_anon.zip
          789 kB
          Jeff Turner
        2. jira-support-anonymiser-documentation.txt
          3 kB
          Scott Farquhar

            dylan@atlassian.com Dylan Etkin [Atlassian]
            7ee5c68a815f Jeff Turner
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              Created:
              Updated:
              Resolved: