Upgrading ATST (atlassian Troubleshooting and Support Tools) causes blank healthcheck page

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    • 11.03
    • 1
    • Severity 3 - Minor

      Issue Summary

      Upgrading ATST causes blank healthcheck page.

      Steps to Reproduce

      1. Step 1
        go to healthcheck page and see the existing healthchecks - the page should render and checks should be present
      1. Step 2
        upgrade ATST
      1. Step 3
        go to healthcheck page again - the page is blank, healthchecks are missing

      Expected Results

      healthchecks are rendered

      Actual Results

      healthchecks are missing

      Workaround

      • restart Jira instance
      • alternatively prior to upgrading ATST atart Jira with this JVM option:
        -Datlassian.plugins.module.class.cache.enabled=false
        

              Assignee:
              Dominik Ciesielski
              Reporter:
              Tomasz Kanafa
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                Created:
                Updated: