Startup delayed to IndexException: "Wait attempt timed out - 30000"

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 11.3.11
    • Component/s: Data Center - Index
    • None
    • 11.03
    • 1
    • Severity 3 - Minor

      Issue Summary

       Post upgrade to 11.3.11, restarting of Jira is delayed with indexqueue congestion and the 30-second timeout messages on RMI threads for DBR/cache replication

      Steps to Reproduce

      1. Upgrade instance to 11.3.11 
      2. Restart Jira node

      Expected Results

      Jira should start gracefully without such RMI timeout exceptions.

      Actual Results

      The below exception is thrown in the xxxxxxx.log file:

      2026-09-07 18:40:19,595+0000 RMI TCP Connection(32)-172.30.83.12 ERROR      [c.a.j.issue.index.IndexLock] Wait attempt timed out - waited 30000 milliseconds
com.atlassian.jira.issue.index.IndexException: Wait attempt timed out - waited 30000 milliseconds

      Workaround

      This is harmless and would only cause the delay in startup, It could be avoided by adding below mentioned dark feature enabled:
       com.atlassian.jira.plugin.event.field.refresh.enabled

      The flag does not change RMI or index locking. It reduces the schema-refresh workload by ignoring generic SearchHandlerRefreshedEvent events and refreshing only for relevant plugin modules and explicit custom-field changes.

              Assignee:
              Unassigned
              Reporter:
              Sandip Shrivastava
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: