Bullet list formatting from Microsoft Word is not preserved when pasted into a Jira comment.

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 10.3.24
    • Component/s: Issue - Comments
    • None
    • 10.03
    • 1
    • Severity 3 - Minor

      Issue Summary

      Bullet/numbered lists copied directly from installed Microsoft Word are no longer pasted into Jira comments as proper lists in the Windows environment. Copying the same from Google Docs works. The issue is observed in Jira 10.3.24, while it works fine with Jira 10.3.23

      Steps to Reproduce

      • Create a Word document from the installed MS Word on the Windows environment and add the bullets or numbered list below:
        • TEST1
        • TEST2
        • TEST3
        • TEST4
      • Now copy and paste the above bullets in the Jira comment section.

      Expected Results

      The three entries should be inserted as a proper bullet list without requiring manual removal of bullet characters or correction of the spacing.

      Actual Results

      The content is not inserted as a proper Jira bullet list. The bullets are inserted as characters and the spacing is not preserved correctly

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

        1. image-2026-08-27-14-02-21-518.png
          87 kB
          Aniket Ranjan
        2. image-2026-08-27-14-04-33-662.png
          99 kB
          Aniket Ranjan
        3. image-2026-08-27-14-04-46-345.png
          106 kB
          Aniket Ranjan

              Assignee:
              Unassigned
              Reporter:
              Aniket Ranjan
              Votes:
              2 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: