When updating an existing Cloud Connector application link, the scopes are not saved successfully

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    • 11.03
    • Severity 3 - Minor
    • Hide

      It's been fixed in the next Applinks plugin patch release 11.2.25

      To check the current Applinks Plugin version, go to Settings -> Manage Apps -> Manage Apps page, search system apps "Applinks - Plugin - Core" then expand the collapsable to see the current version

      Show
      It's been fixed in the next Applinks plugin patch release 11.2.25 To check the current Applinks Plugin version, go to Settings -> Manage Apps -> Manage Apps page, search system apps "Applinks - Plugin - Core" then expand the collapsable to see the current version
    • Warranty

      Issue Summary

      When updating an existing Cloud Connector application link consent in Jira DC, the scopes are not updated even the UI says update was successful.

      Steps to Reproduce

      1. Go to Settings
      2. Go to Application Links page
      3. Click on Cloud Connector tab
      4. Find an existing applink, click on the "review consent" item from the dropdown
      5. Update consent scopes
      6. Click on save

      Expected Results

      Updated scopes should be saved

      Actual Results

      Updated scopes are not saved, although it says "Consent updated! You have successfully updated the consent."

      Workaround

      Set the correct scopes when accepting it. Use can delete the applink (could be done from either cloud Jira admin or DC admin), wait until the applink is disappeared from both Jira Cloud and Jira DC, then create the applink again use the same Cloud Connector. When accepting the request in DC make sure the correct scopes are selected.

        1. image-2026-06-01-16-30-29-098.png
          95 kB
          Michael Yang
        2. image-2026-06-01-16-39-51-669.png
          41 kB
          Michael Yang

              Assignee:
              Michael Yang
              Reporter:
              Michael Yang
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                Created:
                Updated:
                Resolved: