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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 11.3.1, 11.3.6
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Component/s: Data Center - Installer, Installation
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None
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11.03
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1
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Severity 3 - Minor
Issue Summary
During startup, Jira logs the following messages in the {{$JIRA_INSTALL/logs/catalina.$DATE.log}:
12-May-2026 05:15:51.180 WARNING [main] org.apache.catalina.core.AprLifecycleListener.init The Apache Tomcat Native library failed to load. The error reported was [C:\Program Files\Atlassian\Jira\bin\tcnative-2.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform] java.lang.UnsatisfiedLinkError: C:\Program Files\Atlassian\Jira\bin\tcnative-2.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform at java.base/jdk.internal.loader.NativeLibraries.load(Native Method) at java.base/jdk.internal.loader.NativeLibraries$NativeLibraryImpl.open(Unknown Source) at java.base/jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source) at java.base/jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source) at java.base/java.lang.ClassLoader.loadLibrary(Unknown Source) at java.base/java.lang.Runtime.load0(Unknown Source) at java.base/java.lang.System.load(Unknown Source) at org.apache.tomcat.jni.Library.<init>(Library.java:39) at org.apache.tomcat.jni.Library.initialize(Library.java:148) at org.apache.catalina.core.AprLifecycleListener.init(AprLifecycleListener.java:221) at org.apache.catalina.core.AprLifecycleListener.lifecycleEvent(AprLifecycleListener.java:148) at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:109) at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:389) at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:121) at org.apache.catalina.startup.Catalina.load(Catalina.java:709) at org.apache.catalina.startup.Catalina.load(Catalina.java:732) at java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source) at java.base/java.lang.reflect.Method.invoke(Unknown Source) at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:299) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:472)
12-May-2026 05:15:52.118 SEVERE [main] org.apache.catalina.startup.HostConfig.beforeStart Unable to create directory for deployment: [C:\Program Files\Atlassian\Jira\conf\Catalina\localhost]
However, Jira will be running without any issues. These are false alarms and harmless.
Steps to Reproduce
- Install Jira using the EXE on a Windows machine.
- Start Jira and monitor the $JIRA_INSTALL/logs/catalina.$DATE.log file.
Expected Results
Those log message does not exist in the Jira's Catalina logs.
Actual Results
Those log message is being printed into the Jira's Catalina logs.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.