Can't pickup user from User picker custom field when the horizontal scroll bar appears

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Medium
    • None
    • Affects Version/s: 10.4.0, 10.7.4, 11.3.1
    • Component/s: Issue - Create Issue
    • None
    • 10.04
    • 3
    • Severity 3 - Minor
    • 12

      Issue Summary

      When picking up a user (any single-user picker field), sometimes a horizontal scroll will appear. If you scroll horizontally to select a user from the list, the dropdown list box will disappear, and you will not be able to select one.

      Steps to Reproduce

      1. In the create issue screen, move the Assignee field to the bottom of the list
      2. Create a new ticket and Zoom in the browser
      3. Pick the Assignee, and the user picker window appears to the right of the Assignee field, and the horizontal scroll bar will appear at the bottom of the create issue screen

      Full steps please refer to: User picker custom field layout issue.mp4

      Expected Results

      Click the horizontal scroll bar to display the user list and select the user.
      Please refer to 9_12_15.jpg for Create issue window with User picker custom field in Jira Data Center 9.12.15

      Actual Results

      Click the horizontal scroll bar to display the user list, and the drop-down list box disappears.
      Please refer to 11.3.1.jpg for the Create issue window with User picker custom field in Jira Data Center 11.3.1.

      Workaround

      Please Zoom in and out on the window until the full User picker dropdown list displays to pick a user.

        1. 9_12_15.jpg
          9_12_15.jpg
          325 kB
        2. 11.3.1.jpg
          11.3.1.jpg
          245 kB
        3. User picker custom field layout issue.mp4
          5.75 MB

              Assignee:
              Unassigned
              Reporter:
              Cynthia Wang
              Votes:
              4 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: