Provide way to disable / enable Wiki Markup when importing issues via CSV

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    • Type: Suggestion
    • Resolution: Unresolved
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    • Component/s: Issue - Create Issue
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      Issue Summary

      When importing issues via CSV that have special characters passed to fields, such as Description, they may be interpreted as Wiki Markup causing the field values to become illegible.
      It would be great if we could have a way to enable and disable whether Wiki Markup would be applied to issues created via imports.

      Steps to Reproduce

      1.) Create a CSV file that includes special characters within a field value. For example:

      Issue key,Status,Description,Summary,Project key,Project name,Project type,Project lead,Project description,Project url
      TEST-1,To Do,*********************** Problem Statement,Test CSV Import,SCRUM,SCRUM,software,admin,, 

      2.) Import the issue via the System > External System Import page.
      3.) Review the issue to see Wiki Markup has been applied ineffectively.

      Expected Results

      Issues created via CSV import are imported with a desirable text format.

      Actual Results

      Issues imported with special characters may end up looking like this instead:

      Workaround

      Adding an escape character at the beginning of special characters can help mitigate this:

      Issue key,Status,Description,Summary,Project key,Project name,Project type,Project lead,Project description,Project url
      TEST-1,To Do,\*********************** Problem Statement,Test CSV Import,SCRUM,SCRUM,software,admin,, 

            Assignee:
            Unassigned
            Reporter:
            Adrian Castillo
            Votes:
            1 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated: