When doing the import the logs are not written to the atlassian-jira.log file

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 9.5.0, 10.3.15, 11.3.0
    • Component/s: Jira Importers Plugin
    • None
    • 9.05
    • 1
    • Severity 3 - Minor

      Issue Summary

      From Jira 9.5.0 the import job does not log events to the atlassian-jira.log file.

      Steps to Reproduce

      1. Prepare data for import, eg.  
         {
"projects": [
    {
      "externalName": "My Awesome Project",
      "name": "My Awesome Project",
      "key": "PROJ",
      "lead": "admin",
      "type": "business",
      "assigneeType": 3,
      "issues": [
        {
          "key": "PRO-1",
          "summary": "First issue",
          "reporter": "admin"
        },
        {
          "key": "PRO-2",
          "summary": "Second issue",
          "reporter": "admin"
        },
        {
          "key": "PRO-3",
          "summary": "Third issue",
          "reporter": "admin"
        }]}]
}
      1. Go to Admin → Import and Export → External System Import
      2. Import from file
      3. Check for relevant logs in atlassian-jira.log

      Expected Results

      There are logs written to written to atlassian-jira.log file, eg.:

      /secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] Reindexing took 90 ms.
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] Importing issue: [externalId='null', summary='Second issue']
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] Reindexing last 1 issues imported ...
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] Reindexing took 56 ms.
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] Importing issue: [externalId='null', summary='Third issue']
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] Reindexing last 1 issues imported ...
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] Reindexing took 63 ms.
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] 3 issues successfully created
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] ------------------------------
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] Finished Importing : Issues
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] ------------------------------
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] ------------------------------
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] Importing: Issue Links & Subtasks
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] ------------------------------
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] Only new items will be imported
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] ------------------------------
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] Finished Importing : Issue Links & Subtasks
/secure/admin/ImporterLogsPage%21import.jspa; user: admin,5,main]] ------------------------------

      Actual Results

      No logs are written to atlassian-jira.log file. 

      Workaround

      The logs are still available for download through "download a detailed log" action. 

            Assignee:
            Karol Skwierawski
            Reporter:
            Daria Misiowiec
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            0 Vote for this issue
            Watchers:
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              Created:
              Updated: