Problem Definition

As per native functionality, when you deactivate/delete a user in AD (LDAP), in Jira, the user will be either deleted or marked as inactive as per the KB:  [LDAP user deletion effect in Jira user base | Jira and Jira Service Management | Atlassian Support|https://support.atlassian.com/jira/kb/ldap-user-deletion-effect-in-jira-user-base/] ** 

If the user has any history in Jira (such as being an assignee, reporter, commenter, etc.), Jira will retain the user in the cwd_user table and mark them as inactive (active = 0).

If the user has no history in Jira, Jira will remove the user from the cwd_user table entirely.

At this time, there is no Jira configuration or flag that will force all deactivated LDAP users to remain in the cwd_user table as inactive.

Suggested Solution

To provide a configuration or flag that will force all deactivated/deleted LDAP (AD) users to remain in the cwd_user table as inactive. 

Why This Is Important

This would enable the users to be still available in the GUI User-Management but flagged inactive.

Workaround

NA