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  1. Jira Data Center
  2. JRASERVER-79176

Updating assignee field should not trigger "Issue Updated" webhook event.

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    • Resolution: Unresolved
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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Currently, updating the assignee field on an issue triggers an 'Issue Updated' event, which may activate unnecessary hooks. Since there is already an 'issue_assigned' event, it would be better to keep just the 'issue_assigned' event or the 'issue_updated' event, similar to how it was in Jira 9 and earlier. 

      Example: 

      First Payload : 

      {
        "timestamp": 1762780415913,
        "webhookEvent": "jira:issue_updated",
        "issue_event_type_name": "issue_assigned",
      

      Second Payload: 
       

      {
        "timestamp": 1762780415913,
        "webhookEvent": "jira:issue_updated",
        "issue_event_type_name": "issue_updated",
        "user": { 

      In Jira 9 and earlier, only the issue_updated event is triggered, not the issue_assigned. 

      From the following documentation we see that this is the default behavior : 

      https://developer.atlassian.com/platform/forge/events-reference/jira/?tabId=4&tab=payload#issue-assigned

      Issue assigned
      An event with the name avi:jira:assigned:issue is sent when a user is assigned or unassigned from an issue. An "issue updated" event will also be sent when this occurs.

       

              Unassigned Unassigned
              a40e482b6993 Samuel de Azevedo Dias
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                Created:
                Updated: