JQL based webhooks fail to trigger when using OpenSearch

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    • 11.02
    • Severity 3 - Minor
    • Hide

      Fix in progress and targeted for 11.2.1

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      Fix in progress and targeted for 11.2.1

      Issue Summary

      Some Webhooks (JQL based) might not trigger correctly due OpenSearch's eventual consistency.

      Steps to Reproduce

      1. Setup a webhook with a JQL for a specific issue e.g. IssueKey
      2. Update the issue through the UI e.g. change the priority

      Expected Results

      The webhook triggers

      Actual Results

      The webhook does not trigger

      Workaround

      Set the cluster to force refreshing on write for OpenSearch. This is achieved by setting -Dopensearch.force.refresh.on.write=true on every node in the Jira cluster (node must restarted for changes to take effect)

            Assignee:
            Unassigned
            Reporter:
            Will Yasvoin
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              Created:
              Updated:
              Resolved: