Project reindexing gets stuck at 100%

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 10.3.12, 10.3.13, 11.2.0
    • Component/s: Indexing
    • None
    • 10.03
    • 4
    • Severity 3 - Minor
    • 6

      Issue Summary

      Sometimes when re-indexing a project, it appears that the re-indexing gets stuck at 100%. After waiting a long time (for a 10,000 issues project on a two nodes instance with a total of 300,000 issues it took 5 minutes to re-index and an additional 25 minutes to complete), the re-indexing completes successfully.

      Steps to Reproduce

      1. Have both JSM and JSW installed.
      2. Use a data set with a couple of hundred thousands issues.
      3. Create a new Scrum project
      4. Import 10,000 issues into the project you just created (use CSV + import from external system).
      5. Trigger a project re-index.

      Expected Results

      Completes shortly after showing 100% progress and shows the "Acknowledge" button

      Actual Results

      Does not show the "Acknowledge" button immediately and will continue to seem as though it's re-indexing the project. Eventually the "Acknowledge" button will be shown.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Will Yasvoin
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated: