Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-79055

Custom field values in some system fields is incorrectly displayed in archived projects

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 9.12.18, 10.5.1, 11.0.0
    • None

      Issue Summary

      For certain custom Advanced Roadmaps LOCKED fields, their value will be incorrectly displayed as "None" or hidden from the view of archived issue (in case a field is set as hidden when empty), even though they have a value. If the project is restored from archive, those values will also be shown as expected:

      Steps to Reproduce

      1. Add some values to custom system locked fields, such as "Original Story Points", "Target end" or "Parent Link"
      2. Add those fields to screens and make them always shown even if empty.
      3. Confirm you can see the issues and their values on an issue screen in a project.
      4. Archive the project.
      5. Check if you can see their values in an archived issue view - they will be displayed as "None".

      Expected Results

      Custom field values as displayed as expected even in archived issues view.

      Actual Results

      Custom field values for some fields are shown as "None" or hidden from view even though they have a value.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

        1. Screenshot 2025-08-27 at 1.36.01 PM.png
          317 kB
          Andrey Patyuchenko
        2. Screenshot 2025-08-27 at 1.41.01 PM.png
          280 kB
          Andrey Patyuchenko

              Unassigned Unassigned
              apatyuchenko Andrey Patyuchenko (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: