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  1. Jira Data Center
  2. JRASERVER-79036

S/Notify Email encryption fails in Jira 11 due to jakarta.mail Incompatibility

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 11.0.1
    • 11.0.0
    • Data Center - Apps
    • None
    • 11
    • Severity 3 - Minor
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      Atlassian Update – 2 Sep 2025

      Dear customers,

      The next Jira version (11.0.1) will be bundled with jakarta-mail-2.1.4, which should resolve the issue.

      Jacek Foremski
      Jira DC Software Engineer

      Show
      Atlassian Update – 2 Sep 2025 Dear customers, The next Jira version (11.0.1) will be bundled with jakarta-mail-2.1.4, which should resolve the issue. Jacek Foremski Jira DC Software Engineer

      Issue Summary

      In Jira 11, the S/Notify Email Encryption app can no longer encrypt emails due to an incompatibility introduced by the jakarta.mail migration. The SMTP provider from the app's library is not called, preventing encryption of outgoing emails.

      Steps to Reproduce

      1. Install or upgrade to Jira 11 with the S/Notify Email Encryption app.
      2. Attempt to send an encrypted email using the app.

      Expected Results

      Outgoing emails should be encrypted by the S/Notify Email Encryption app as configured.

      Actual Results

      Outgoing emails are not encrypted because the app’s SMTP provider is not invoked.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              38063008c24c Jacek Foremski
              54bf2707b706 Deepak Pandey
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                Created:
                Updated:
                Resolved: