UserPickerBrowser does not return users when filtered by group only - Jira version 10+

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    • 10
    • 2
    • Severity 2 - Major
    • 50

      Issue Summary

      When opening the UserPickerBrowser window (e.g., from Watchers or any other screen that uses user filtering), if you filter only by group, the result is empty—even when there are users in that group. 

       

      This issue started to happen on version 10. We reproduced it on version 10.0.0 and 10.38. Version 9 works fine.

       

      Steps to Reproduce

      1. Create a group called Group A
      2. Create more than 101 users to Jira
      3. Add those users to Group A
      4. Create a group called Group B
      5. Create a new user called test_user
      6. Add test_user to Group B
      7. Go to any issues -> Watchers
      8. Click to Browser users.
      9. Filter by Group B

      Expected Results

      We expected the user test_user to show up on the search.

      Actual Results

      The result is empty, even through test_user belongs to Group B

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Pranjal Chugh
            Reporter:
            Marcos Sousa
            Votes:
            4 Vote for this issue
            Watchers:
            14 Start watching this issue

              Created:
              Updated:
              Resolved: