In the Jira Mobile app, when using the "Comment required when approving/declining" option on an approval status, the comment screen does not display and a comment is not required on Android devices

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • None
    • Affects Version/s: 10.3.4
    • Component/s: Mobile
    • None
    • 10.03
    • 1
    • Severity 3 - Minor

      Issue Summary

      When using the "Comment required when approving/declining" option on an approval status, the comment screen does not display and a comment is not required on Android.

      Steps to Reproduce

      1. Create a workflow in a JSM project that utilizes the "Comment required when approving/declining" option on an approval workflow status.
      2. Transition ticket to the step that requires an Approval

      Expected Results

      A comment box will appear when an approval is a required field

      Actual Results

      No screen pops up and comment is not required before the ticket can be transitioned

      Workaround

      Use iOS as the device for the Jira Mobile app if possible. This is not reproducible in iOS

            Assignee:
            Jakub Rejmann
            Reporter:
            Jeremy Sanchez
            Votes:
            3 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: