While using Jira Mobile, when transitioning an issue, the workflow screen will not show the required field, causing the transition to fail with the error: Field XYZ is required

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 10.4.1
    • Component/s: Mobile
    • 10.04
    • 3
    • Severity 3 - Minor
    • 0

      Issue Summary

      While using Jira Mobile, when transitioning an issue, the workflow screen will not show the required field, causing the transition to fail with the error: Field XYZ is required

      Steps to Reproduce

      1. Install the Jira Data Center mobile app (IOS or Android)
      2. On Jira, make the field required in the Resolution screen (For instance, Log Work)
      3. On Jira mobile, transition the issue to Close/Done

      Expected Results

      The Resolution screen will list the required fields.

      Actual Results

      The Resolution screen will not list the required field, and the "Field XYZ is required" message will appear. Not allowing to close the issue:

      Workaround

      • Remove the required field from the screen.
      • Or, transition the issue in the browser

        1. Screenshot 2025-06-03 at 12.33.17.png
          399 kB
          Rodrigo Jose Zaparoli

            Assignee:
            Unassigned
            Reporter:
            Rodrigo Jose Zaparoli
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated: