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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 9.12.15, 9.12.17, 9.17.5, 10.3.5, 10.5.1, 10.6.0
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Component/s: Issue - Comments
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9.12
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2
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Severity 3 - Minor
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11
Issue Summary
Comments are not working in the Board while using Visual Mode and the CMD+Enter keyboard shortcut.
An error occurs while commenting on issues under a Board using Visual mode. (Exception: Uncaught Error: The "Add comment" submit button could not be found.)
Steps to Reproduce
- Open a Kanban or Scrum Board
- Click on an issue to open the detail view of the issue.
- Try to add a comment using visual mode and the keyboard shortcut CMD+Enter/Control+Enter to publish it.
- The error is sometimes not immediately triggered, as shown in the GIF attached.
Expected Results
Comments added without problem.
Actual Results
Despite the comment being added, an error appears:
Exception: Uncaught Error: "Add comment" submit button could not be found
Workaround
Use Text Mode instead of Visual.
Additional Notes
- Replicated on Chrome and Firefox (Incognito window also causes the problem).
- Replicated in both Kanban and Scrum boards