When the "Linked Issue" is created from the "Matrix" custom field, incorrect "issuetype" is selected for the first time.

XMLWordPrintable

    • 9.12
    • 2
    • Severity 2 - Major
    • 17

      Issue Summary

      Please find the Summary below:

      • Create a custom field coming from a third-party plugin "Issue Matrix for Jira".
      • This custom field can be configured to create linked issues. The problem seen is that:
        • When the "Linked Issue" is created from the "Matrix" custom field, incorrect "issuetype" is selected for the first time.
          • When the "Linked Issue" is created again, then the correct "issuetype" gets selected.
      • In order to Link issue, the plugin makes "QuickCreateIssue" call of Jira where issuetype and project are sent as the Request Header.

      Steps to Reproduce

      1. Install the "Issue Matrix for Jira" plugin.
      2. Create a "Matrix" custom fields and associate it to the required screen of the Project.
        1. Configure the "Matrix" custom field as below to create a new linked issue in another project. Here we are also specifying the default issue type as "Improvement"
      3. When we create "Linked issue" from the Matrix Custom field, for the first attempt, the Issue Type gets selected as "Bug".
      4. Now if we create "Linked issue" from the Matrix Custom field again, in the second attempt, the expected "Issue Type" "Improvement" is selected

      Har for First Attempt when Issue Type is incorrectly selected-  QuickCreateIssue_Second_Call_Working_2025-03-26T08:17:48.358Z.har

      Har for Second Attempt when Issue Type is correctly selected-  QuickCreateIssue_First_Call_2025-03-26T08:16:55.304Z.har

      Expected Results

      "QuickCreateIssue" call for Linked Issue should set the correct issue type in first attempt itself.

      Actual Results

      "QuickCreateIssue" call for Linked Issue does not set the correct issue type in first attempt.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Karan Ahuja
            Votes:
            1 Vote for this issue
            Watchers:
            9 Start watching this issue

              Created:
              Updated:
              Resolved: