Jira Data Center fails to start after upgrade due to InvalidPropertyTypeException

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Medium
    • None
    • Affects Version/s: 9.16.0, 10.3.2, 10.4.1
    • Component/s: Upgrade
    • 9.16
    • 6
    • Severity 3 - Minor
    • 34

      Issue Summary

      Jira Data Center fails to start after upgrading due to InvalidPropertyTypeException. This could be due to corrupt data existing in the property tables. 

      Steps to Reproduce

      1. Stop Jira.
      2. Insert corrupt synthetic data: 
        INSERT INTO propertyentry (id, entity_name, entity_id, property_key, propertytype)
SELECT svi.seq_id, 'jira.properties', 1, 'sample.property.key', 5
FROM sequence_value_item svi
WHERE svi.seq_name = 'OSPropertyEntry';

INSERT INTO propertynumber (id, propertyvalue)
SELECT pe.id, 123
FROM propertyentry pe
WHERE property_key = 'sample.property.key';

UPDATE sequence_value_item
SET seq_id = seq_id + 100
WHERE seq_name = 'OSPropertyEntry';

              3. Start Jira.

      Expected Results

      Jira should start up successfully.

      Actual Results

      The below exception is thrown in the atlassian-jira.log file:

      2025-02-04 18:25:36,752+0000 JIRA-Bootstrap ERROR      [c.a.j.component.pico.ComponentManager] Error occurred while initializing component 'com.atlassian.jira.plugin.JiraPluginPersistentStateStore'.
  Caused by: com.atlassian.cache.CacheException: com.opensymphony.module.propertyset.InvalidPropertyTypeException
    at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:214)
    at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:165)
    at com.atlassian.cache.impl.metrics.InstrumentedCache.get(InstrumentedCache.java:72)
    at com.atlassian.jira.cache.stats.CacheWithStats.get(CacheWithStats.java:46)
    at com.atlassian.jira.config.properties.v2.DefaultCachingApplicationPropertiesManager.getAllKeysInternal(DefaultCachingApplicationPropertiesManager.java:155)
    at com.atlassian.jira.config.properties.v2.DefaultCachingApplicationPropertiesManager.getAllKeys(DefaultCachingApplicationPropertiesManager.java:124)
    at com.atlassian.jira.config.properties.v2.ApplicationPropertiesBackedPropertySet.getKeys(ApplicationPropertiesBackedPropertySet.java:74)

      Workaround

      Detailed workaround is mentioned in the following article: Jira Data Center fails to start after upgrade due to InvalidPropertyTypeException

            Assignee:
            Unassigned
            Reporter:
            Vijay Krishnan Subramanian
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated: