Line breaks are not preserved in comments when using MS Teams for Jira

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      Issue Summary

      Currently, the comment field in issue view does not support line breaks. When users try to add new lines using the Enter key or paste a multiline text, the content is flattened into a single line. This behavior is inconsistent with other fields in the issue view and affects readability.

      Steps to Reproduce

      1. Open any issue
      2. In the comment field, type a sentence and press Enter to add a new line
      3. Observe that the comment is immediately published, and the new line is not inserted
      4. Try pasting a multiline text into the comment field
      5. Notice that all lines are merged into a single line
      6. Edit the published comment and attempt to insert multiple lines again
      7. Save and observe that all line breaks are lost, and the comment remains a single paragraph

      Expected Results

      • Pressing Enter should insert a new line without submitting the comment
      • Pasted multiline text should preserve line breaks
      • Edited comments should allow and retain multiple lines

      Actual Results

      • Pressing Enter submits the comment instead of creating a new line
      • Pasted or edited multiline content is collapsed into a single line

      Workaround

      Required, if there is no workaround please state:
      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Vasti Marucci
            Votes:
            2 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: