Allow Mobile App to work with different certificate extensions

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Mobile
    • 1

      Issue Summary

      Currently, the mobile app will only connect successfully to a Jira instance if the following certificate extension exists:

      X509v3 extensions:
        X509v3 Basic Constraints:
          CA:TRUE 

      If the certifcate has CA:FALSE, the mobile app will refuse to connect to Jira successfully

      Steps to Reproduce

      1. Install a cert that has CA:FALSE to a mobile device
      2. Install the Jira Mobile App to that device
      3. Attempt to use the mobile app to connect to Jira

      Expected Results

      The Mobile app would connect successfully

      Actual Results

      An error is thrown saying:
      "Can't get a secure connection
      Either there's a problem with your site's certificate, or you need to install the certificate on your device. "

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Mateo
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated: