When performing Status transition, the tooltips remains visible indefinitely if no action is taken.

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    • 10.02
    • 12
    • Severity 3 - Minor
    • 4

      Issue Summary

      When performing Status transition, the tooltips remains visible indefinitely if no action is taken. This behaviour was not observed in Jira 9.x

      The problem is seen in both Jira Service Management and Jira Software Project.

      Steps to Reproduce

      1. Create a Project.
      2. Create an issue in the Project. Now, when performing transition on the issue, observe below behaviour:
        1. When clicking the transition button and the screen opens, the tooltip remains visible indefinitely if no action is taken.
        2. When clicking the transition button and the screen opens, the tooltip stays visible for at least a few seconds and only disappears when the mouse is moved or a click is made.
        3. If the transition button is clicked, and then the user switches to another browser tab and comes back, the tooltip reappears.

      I have also attached the screen-recording on the behaviour Observed:

      • For JSM Project- Screen Recording 2025-03-06 at 3.33.45 PM.mov
      • For Jira Software Project- Screen Recording 2025-03-07 at 4.45.27 PM.mov

      Expected Results

      The transition tooltips should not appear on top of the transition pop-up screen

      Actual Results

      The transition tooltips does not disappear on it's own.

      Workaround

      Refresh the browser: the transition tooltip will disappear.

        1. Screen Recording 2025-03-06 at 3.33.45 PM.mov
          31.73 MB
          Karan Ahuja
        2. Screen Recording 2025-03-07 at 4.45.27 PM.mov
          34.37 MB
          Karan Ahuja
        3. Screenshot 2025-07-09 at 10.14.22.png
          929 kB
          Julien Rey

            Assignee:
            Unassigned
            Reporter:
            Karan Ahuja
            Votes:
            12 Vote for this issue
            Watchers:
            21 Start watching this issue

              Created:
              Updated: