Allow Jira to continue using custom velocity templates in future releases

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    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: Email notifications
    • None

      As of Jira v10.3, users are no longer able to #parse to use additional velocity template .vm files. This forces Admins to now build all their customizations into the current .vm files supplied by Jira.

      This functionality was allowed in Jira up until v10.3.

      Example of Jira mentioning resource not found when using a new .vm file:

      Workaround is to build all details from those files into the current email / velocity templates:

        1. image-2025-02-18-11-54-59-384.png
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          John Vecchio
        2. image-2025-02-18-11-55-09-318.png
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          John Vecchio
        3. image-2025-02-18-11-57-20-071.png
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          John Vecchio

            Assignee:
            Unassigned
            Reporter:
            John Vecchio (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            9 Start watching this issue

              Created:
              Updated:
              Resolved: