Header : Inappropriate heading structure

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    • 10.03
    • Severity 3 - Minor

      Issue Summary

      Heading level specified for the "Help us improve Jira" text is inappropriate.

      Steps to Reproduce

      1. Open the "Home" page.
      2. Navigate to the header section.
      3. Navigate to the "Feedback" button and activate it > a modal appears.
      4. Now, navigate to the mentioned "Help us improve Jira" heading in the modal dialog.
      5. Inspect its code.
      6. Observe that inappropriate heading level is specified for the mentioned heading.

      Screenshot

      Actual Results

      The "Help us improve Jira" heading in the "Help us improve Jira" modal dialog that becomes available on activating the "Feedback" button in the header section is announced with inappropriate heading level 2 instead of heading level 1 resulting in screen reader users finding it difficult to understand the dialog's structure.

      Expected Results

      The heading levels should be defined as per the visual hierarchy of the dialog to enable screen reader users to understand the dialog's structure.

      Mark up the "Help us improve Jira" heading text using <h1> element.

      Code Example:

      <h1 id="issue-collector-dialog-title" class="dialog-title" tabindex="-1">Help us improve Jira</h1>

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

      Environment

      MacBook Pro (16-inch, 2021)
      macOs Sonoma 14.7
      Chrome - Version 131.0.6778.86 (Official Build) (arm64)
      Firefox- Version 134.0 (64-bit) 
      Safari- Version 18.1.1 (20619.2.8.11.12)
      JAWS- Version 2023
      NVDA- Version 2021.2 
      Voiceover - Version Latest

              Assignee:
              Iurii Besidka (Inactive)
              Reporter:
              Sojal Shende
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                Created:
                Updated:
                Resolved: