Created vs Resolved Chart Hover Text Displays Data From Wrong Column/Point

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 9.12.4, 9.12.12
    • Component/s: Dashboard & Gadgets
    • 9.12
    • 3
    • Severity 3 - Minor
    • 1

      Issue Summary

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Spin up new Jira instance on version 9.12.4
      2. During initial Jira setup click Create Sample Project > Scrum Software Development > Name the project and create
      3. Create a new filter that will pull in all issues from the sample project
      4. Create a new dashboard
      5. Add the Created vs. Resolved chart gadget to the new dashboard using the previously created filter
      6. Edit the layout so there are 2 or 3 gadgets in the column and the Created vs. Resolved chart is on the very right

      Expected Results

      Hovering over the chart will show the expected amount of created and resolved issues in the correct location on the chart.

      Actual Results

      Hovering on the chart does not display the data for the correct point, and shows the one off to the right:

      When hovering over the last point to the right it doesn't show any data, and is behaving as if the hover data is pushed to the left.

      It appears that the pop-up label on the graph behaves inconsistently, displaying statistics for the next date as users approach it. This behaviour becomes particularly noticeable when the gadget is configured to show only the two most recent days. Additionally, the X-axis is incorrectly scaled, further contributing to user confusion and making the data visualization less intuitive.

      Here is a short video that illustrates this behaviour:

      One possible workaround is to expand the dashboard gadget as it will work when expanded:

      The gadget hover data will display correctly when expanded and will also display correctly when minimized after expanding.

      Another option might be to use the single-column layout of the Dashboard instead of a multi-column one.

        1. testcvsrchart.png
          55 kB
          Bill DeGuire
        2. expand.png
          43 kB
          Bill DeGuire
        3. testcvsrchart-1.png
          55 kB
          Bill DeGuire
        4. Screenshot 2024-08-27 at 6.24.19 PM.png
          130 kB
          Bill DeGuire
        5. Screenshot 2024-08-27 at 6.30.33 PM.png
          67 kB
          Bill DeGuire
        6. created_resolved_gadget.mov
          4.40 MB
          Alexander Artemenko

            Assignee:
            Unassigned
            Reporter:
            Bill DeGuire
            Votes:
            3 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated: