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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 8.21.0, 10.3.0
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Component/s: Custom fields, User Management - Others
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None
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8.21
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Severity 3 - Minor
Problem
When using the Multi User Picker type in Jira Custom Fields, the component fails to account for users selected on previous pages when the selection is paginated. This can lead to incomplete or incorrect user selections being recorded.
Steps to Reproduce
- Navigate to the Jira Custom Field configuration.
- Create new custom field with type - User Picker (multiple users). This can be found in advanced tab.

- Populate the user list with enough entries to trigger pagination.
- Create an issue.
- Go to previosly defined custom field.
- Open Multi User picker, by clicking the icon next to the input field.

- Select users from the first page.
- Navigate to the subsequent pages and select additional users.
- Save the selection and observe the result.
Expected Results
All users selected across multiple pages should be retained and accurately reflected in the final selection.
Actual Results
Only users selected on the current page are counted, while selections from previous pages are ignored.
https://www.loom.com/share/4e0999eef1b54ca88445458725bec277?sid=8679617d-3aae-4307-b0b0-6208d701c520
Workaround
Select users from only one page at a time.
- mentioned in
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