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Suggestion
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Resolution: Unresolved
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Issue Summary
Currently, users deploying Jira Software via Docker (atlassian/jira-software image) must manually install Jira Service Management (JSM) through the web interface. This process makes upgrading both Jira Software and JSM more manual and time-consuming, especially when managing upgrades in a Helm-based deployment.
A unified Docker image that bundles both Jira Software and Jira Service Management would greatly streamline the upgrade process, reducing the need for manual intervention and improving efficiency for users managing multiple Jira applications.
Steps to Reproduce
- Deploy the atlassian/jira-software Docker image via Helm.
- Install Jira Service Management manually through the web interface.
- Attempt to upgrade both Jira Software and JSM at the same time using only the Docker image.
Expected Results
A unified Docker image for Jira Software and JSM should allow users to upgrade both products in a single operation without manual installation or additional scripting.
Actual Results
The current setup requires manual steps to install and upgrade Jira Service Management separately, increasing the complexity of upgrades and requiring additional maintenance effort.
Workaround
Currently, users can either manually install JSM via the web interface or create a custom Docker image that combines both Jira Software and JSM, but this adds complexity to maintenance and automation workflows, and it's not a currently supported process