Problem Definition

Currently, according to our Configuring Amazon S3 object storage page, we only support storing the following files in Amazon S3 storages:

• Avatars (user avatars, issue type icons, and project icons; in Jira Service Management, this also includes request type icons). Learn how to configure S3 bucket to store avatar data
• Attachments. This feature is currently available behind the feature flag. Learn how to configure Jira to store attachments in Amazon S3

That said, we have customers looking to use Amazon S3 to store Jira's entire shared home folder. We're also not mentioning S3 compliant storages in our docs.

Suggested Solution

Add full support for both Amazon S3 and Amazon S3 compliant storages to store the contents of Jira's shared home folder in Data Center environments.