System views column via Issue Search does not works

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 9.4.26, 9.12.10, 10.0.1
    • Component/s: Navigation - Search
    • 9.04
    • 2
    • Severity 3 - Minor
    • 0

      Issue Summary

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Logout and login with your Jira admin account.
      2. Go to Issues > Search For Issues.
      3. Change to list view.
      4. Click Columns and choose "System"
      5. If you unselect the summary field, click "Done" and user won't see any changes.
      6. If you open a developer tools, we can see an error when posting the column request that require websudo admin access:

      The problem here: Without any information showing on the screen, Jira admin user won't know why the System column is not working until they need to do another step authentication to the websudo admin access.

      Expected Results

      Jira should have prompt a message asking user to access websudo admin access to change the System Views default columns.

      Actual Results

      Jira does nothing after making any changes in the System columns although the warning message has stated user is in the system mode:

      You are on System Mode. The column changes might affect all users. Exit System Mode.

      Workaround

      Navigate to the Jira General Configuration to prompt the websudo admin access and then navigate back to the issue search > Columns > System to apply the changes.

            Assignee:
            Unassigned
            Reporter:
            John Chin (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated: