Upper-Case Accented Characters no longer work with JQL (Select Custom Text Fields)

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    • 9.17
    • 1
    • Severity 2 - Major

      Problem

      Capitalized Accented Characters no longer work with JQL (Select Custom Text Fields)

      Environment

      9.17.2+

      Steps to Reproduce

      1. Create a Select List (Single Choice) Custom Field.
      2. Add at least one option with an Upper-Case Accented Character (É, Ô, etc...).
      3. Create an Issue and use the custom field with the accented character selected.
      4. Perform a JQL Advance Search for the Custom Field and Value.
      5. Error Occurs:"The option 'XXXXX' for field 'YYYYYY' does not exist."

      Expected Results

      Issues with selected value to be listed, no error.

      Actual Results

      Error when using Upper-Case Accented Characters

      Workaround

      Please configure the same locale between Java (-Duser.language=en -Duser.region=US) and the database collation (en_US).

      Notes

      This does not occur when Lower-Case Accented Characters and this issue may be caused by recent changes (see JRASERVER-44588)

      Could be related to Suggestion JRASERVER-77920

       

            Assignee:
            Agata Kowal
            Reporter:
            Luis Casanova (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: