Issue Summary

Jira Software under the hood performs search operation to get values for the backlog. It works fine for native custom fields, some of the custom fields could return HTML as values. Hence the tooltip escape HTML.

When hovering the checklist fields, Jira also adds a tooltip that displays the same result of the column-view velocity template.
This works fine in the agile board views (Scrum and Kanban) but not in the backlog board view where the tooltip renders the HTML in raw format.
See screen captures for reference.

This is reproducible on Data Center: (yes) / (no)

Steps to Reproduce

1. Create Scrum project
2. Install Checklist for Jira from market place
3. Create new custom field 'Checklist' in `Custom Fields` admin panels
   1. Apply to specific context of the your Scrum project
   2. Add new field to Issue Screen for the project
4. Configure the backlog board to add the checklist field

1. 1. Add new field to Card Layout of the issue
   2. Add optionally any Jira Native CF
2. Hover the checklist - Notice the tooltip contains raw HTML
3. Tooltips of Jira Native doesn't contain HTML tags
   1. Except description field, which could contain HTML tags, will not render

Expected Results

• The tooltip should not contain the raw HTML tags

Actual Results

• Raw HTML text will show in the tooltip

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available