Problem with Docker Image of Jira Service Management v10.0.0-EAP04

XMLWordPrintable

    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • None
    • Affects Version/s: 10.0.0
    • Component/s: Jira 10.0 EAP
    • None
    • 10
    • 1
    • Severity 3 - Minor

      Issue Summary

      Problem with Docker image: atlassian/jira-servicemanagement:6.0.0-EAP04-jdk11 available in Docker hub. Container starts with Error and Jira instance is not up.

      This is reproducible on Data Center: (yes) / (no) YES

      Steps to Reproduce

      1. Run Jira container by following below steps 
        docker pull atlassian/jira-servicemanagement:6.0.0-EAP04-jdk11       //Pull Image

docker volume create --name jsmVolumev10                      
docker run -v jsmVolumev10:/var/atlassian/application-data/jira --name="jsmv10" -d -p 6060:8080 atlassian/jira-servicemanagement:6.0.0-EAP04-jdk11
      2. Container is UP

      Expected Results

      Jira should be accessible from URL: http://localhost:6060 (Database Set-up configuration page should show up)

      Actual Results

      URL: http://localhost:6060 Errors out with HTTP 404

      docker exec -it jsm10 tail -f /opt/atlassian/jira/logs/catalina.2024-06-18.log

      17-Jun-2024 14:24:36.742 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=/opt/atlassian/jira/temp
17-Jun-2024 14:24:36.746 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path: [/usr/java/packages/lib:/usr/lib64:/lib64:/lib:/usr/lib]
17-Jun-2024 14:24:37.446 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8080"]
17-Jun-2024 14:24:37.478 INFO [main] org.apache.catalina.startup.Catalina.load Server initialization in [1179] milliseconds
17-Jun-2024 14:24:37.588 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
17-Jun-2024 14:24:37.589 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/9.0.89]
17-Jun-2024 14:24:42.450 SEVERE [main] org.apache.catalina.core.StandardContext.startInternal One or more listeners failed to start. Full details will be found in the appropriate container log file
17-Jun-2024 14:24:42.467 SEVERE [main] org.apache.catalina.core.StandardContext.startInternal Context [] startup failed due to previous errors
17-Jun-2024 14:24:42.573 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8080"]
17-Jun-2024 14:24:42.601 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in [5122] milliseconds

      docker logs jsm10

      NOTE: Picked up JDK_JAVA_OPTIONS:  --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.base/java.util.concurrent=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
18-Jun-2024 09:40:34.308 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Connector] failed to set property [proxyPort] to []
18-Jun-2024 09:40:34.510 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version name:   Apache Tomcat/9.0.89
18-Jun-2024 09:40:34.512 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built:          May 3 2024 20:22:11 UTC
18-Jun-2024 09:40:34.512 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version number: 9.0.89.0
18-Jun-2024 09:40:34.512 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name:               Linux
18-Jun-2024 09:40:34.513 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version:            6.6.12-linuxkit
18-Jun-2024 09:40:34.513 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture:          amd64
18-Jun-2024 09:40:34.513 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home:             /opt/java/openjdk
18-Jun-2024 09:40:34.513 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version:           11.0.23+9
18-Jun-2024 09:40:34.513 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor:            Eclipse Adoptium
18-Jun-2024 09:40:34.513 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE:         /opt/atlassian/jira
18-Jun-2024 09:40:34.513 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME:         /opt/atlassian/jira
18-Jun-2024 09:40:34.515 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.lang=ALL-UNNAMED
18-Jun-2024 09:40:34.516 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.io=ALL-UNNAMED
18-Jun-2024 09:40:34.516 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.util=ALL-UNNAMED
18-Jun-2024 09:40:34.516 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.util.concurrent=ALL-UNNAMED
18-Jun-2024 09:40:34.516 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
18-Jun-2024 09:40:34.516 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=/opt/atlassian/jira/conf/logging.properties
18-Jun-2024 09:40:34.517 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
18-Jun-2024 09:40:34.517 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms384m
18-Jun-2024 09:40:34.517 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx2048m
...
...
18-Jun-2024 09:40:35.462 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/9.0.89]
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Error processing element JiraHomeAppender ([Appenders: null]): CLASS_NOT_FOUND
ERROR StatusConsoleListener Unable to locate appender "filelog" for logger config "root"
ERROR StatusConsoleListener Unable to locate appender "filelog" for logger config "com.atlassian.jira.scheduler.JiraSchedulerLauncher"
ERROR StatusConsoleListener Unable to locate appender "filelog" for logger config "com.atlassian.jira.web.action.util.LDAPConfigurer"
ERROR StatusConsoleListener Unable to locate appender "filelog" for logger config "com.atlassian.jira.cluster.DefaultIndexFetcher"
ERROR StatusConsoleListener Unable to locate appender "filelog" for logger config "com.atlassian.jira.cluster.distribution.localq.rmi.auth.ClusterAuthStatsManager"
ERROR StatusConsoleListener Unable to locate appender "filelog" for logger config "com.atlassian.applinks"
ERROR StatusConsoleListener Unable to locate appender "filelog" for logger config "net.java.ao.sql"
ERROR StatusConsoleListener Unable to locate appender "httpaccesslog" for logger config "com.atlassian.jira.web.filters.accesslog.AccessLogFilter"
ERROR StatusConsoleListener Unable to locate appender "filelog" for logger config "com.atlassian.jira.index.LuceneCorruptionChecker"
ERROR StatusConsoleListener Unable to locate appender "filelog" for logger config "com.atlassian.plugin.classloader"
ERROR StatusConsoleListener Unable to locate appender "slowsqlquerylog" for logger config "com.atlassian.jira.issue.search.providers.DbSearchProvider_SLOW"
ERROR StatusConsoleListener Unable to locate appender "filelog" for logger config "org.ofbiz"

...
...

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Bartosz Ornatowski
            Reporter:
            Shreekesh Mohan
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: