Definitions of priorities named “Blocker” or “Critical” aren’t show properly on the local help under certain condition

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 9.4.2, 9.4.23, 9.16.1
    • None
    • 9.04
    • 1
    • Severity 3 - Minor

      Issue Summary

      This is reproducible on Data Center: yes

      If priorities named “Blocker” or “Critical” are defined by an administrator, and if users choose non-default language on their properties, the different definitions are shown on the local help.
      The symptom doesn’t occurred if users choose the default language.
      If priority names are other than “Blocker” or “Critical”, definitions are shown as expected.
      Replicated on 9.4.2, 9.4.23 and 9.16.1.

      Steps to Reproduce

      1. Navigate to [Gear] icon > “System”. Make sure that the Default language is “English”. If not, select “English” as the default language.
      2. Navigate to [Gear] icon > “Issues”. Then select “Priorities” on the side menu
      3. Click “Add priority” button and add those priorities
        Name: Blocker
        Description: Blocker
        Icon URL: /images/icons/priorities/blocker.svg
        Color: #ffffff

      Name: Critical
      Description: Critical
      Icon URL: /images/icons/priorities/critical.svg
      Color: #ffffff

      1. Open “Profile”, then select non-default language (ex. “English (UK)) as the “Language” value in “Preferences” section
      2. Navigate to [Gear] icon > “Issues”. Then select “Priorities” on the side menu again and make sure definitions of “Blocker” and “Critical” are the same as above setting
      3. Click “Create” button, then scroll down to “Priority” and click [?] icon at the end of the line
      4. The local help will be opened on another tab on the browser. Check definitions of “Blocker” and Critical” priorities

      Expected Results

      Definitions of “Blocker” and “Critical” priorities in the local help for non-default language are the same as the original setting.

      Actual Results

      For non-default language, definitions of “Blocker” and “Critical” became the following sentence (or the translation to the local language).
      Blocker: Blocks development and/or testing work, production could not run.
      Critical: Crashes, loss of data, severe memory leak.

      Workaround

      The workaround is to add translations to those priorities by using “Translate priorities”.

        1. JPNS-82138-20240617-1.png
          169 kB
          Yukinobu Moriya
        2. JPNS-82138-20240617-3.png
          220 kB
          Yukinobu Moriya
        3. JPNS-82138-20240617-4.png
          183 kB
          Yukinobu Moriya

            Assignee:
            Unassigned
            Reporter:
            Yukinobu Moriya
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              Created:
              Updated: