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Type:
Bug
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Resolution: Duplicate
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Priority:
Low
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None
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Affects Version/s: 8.20.0, 9.12.8, 9.12.10
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Component/s: Dashboard & Gadgets
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8.2
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16
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Severity 2 - Major
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12
Issue Summary
This is reproducible on Data Center: yes
Steps to Reproduce
- Set up a two-node instance.
- Add the secondary TCP connector on node 1. Open JIRA Installation Directory/conf/server.xml in a text editor and add this:
<Connector port="8081" maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false" maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" acceptCount="100" disableUploadTimeout="true" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^\`"<>"/>
- Reboot the node 1.
- Access the node 1 through the secondary TCP connector: http://<node1-ip-address>:<TCP-secondary-port>.
- Log in and view the dashboard.
- Then access the same node through the base URL.
Expected Results
The gadget works as expected when accessed through the Jira base URL.
Actual Results
The gadget doesn't load even when accessed through the Jira base URL (see the attached screenshot).
Workaround
- Reboot the impacted node without changing anything in the server.xml file.
- Access the Dashboard via the Base URL for the first time so that the node will set this URL in the cache for the first time.
- duplicates
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JRASERVER-77983 Accessing Jira with a non-base URL for the first time will cause gadgets to fail to load even when accessed through the correct base URL
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- Closed
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