Details
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Suggestion
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Resolution: Unresolved
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Description
When the session times out due to lack of activity, fully log out the user, so that it is clear they are logged out and need to log back in before continuing to work.
Currently the session appears active after the timeout and fields can continue to be edited, leading the user to believe the session is active. When attempting the save the changes, the user is then alerted to the timeout and their changes are lost. This results in lost productivity and customer abrasion with Jira.