Problem

Issue Notification Scheme Does Not Send Email Notifications

Environment

Jira 9.14

Steps to Reproduce

1. Navigate to Jira Administration>Issues>Notification Schemes
2. Add a New Notification Scheme and Provide a Name
3. Add Notification>Select All Event Types
4. Select a Single User or Group or any other option to receive Notifications, except for "Reporter," "Assignee," or "All Watchers," as those users will be notified of these events by default.
5. Click on Add.
6. Create an Issue, comment (don't use tags), Update Issue, etc., any issue in which the intended recipient of the Notification Scheme is not associated with the issue ("Reporter," "Assignee," or "Watcher")
7. Check the recipient's mailbox and notice that user will not receive any notification, and logs  (DEBUG enabled) will not show an email being generated.

Expected Results

An email notification is to be sent when any of the events selected on the notification scheme occurs.

Actual Results

Email Notifications are not sent.

Workaround

Customers could create a Jira Automation to trigger these types of notifications.

Notes