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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 9.3.3, 9.4.17, 9.12.2
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Component/s: Project - Agile Boards
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None
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9.03
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2
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Severity 3 - Minor
Issue Summary
Searching for Boards by applying filters (both Kanban & Select) not returning the correct information. Most of the time they return only the Kanban Boards.
- If we specifically search for Scrum Board with both filters applied, we don't get any results. So basically the 1st top filter from UI is cached for searching.
- If we remove the 'Kanban' filter, then the right results will be returned.
- If we don't apply any filters, then also the right results will be returned.
- If we specifically search for Kanban Board with both filters applied, we will get the results. Ideally the same should be applicable for Scrum boards too.
This is reproducible on Data Center: (yes) / (no)
Yes
Steps to Reproduce
- Create a Scrum Board and a Kanban Board in one the software projects.
- Navigate to 'Boards --> View all Boards' from the main menu.
- All board will be visible, search for your board name and it will return results.
- Now apply 'Kanban' filter and notice only Kanban Boards are visible.
- Now apply Both 'Kanban and Scrum' filters and notice only Kanban Boards are visible.
- Now remove 'Kanban' filter and notice Scrum boards become visible.
- Again apply Both 'Kanban and Scrum' filters and notice only Kanban Boards are visible and not scrum boards.
Expected Results
- The system should display the correct board information when the right filter (Scrum OR Kanban) is selected.
- When both filters are selected system should return all the boards including Scrum Boards instead of only Kanban Boards.
Actual Results
- When we apply Kanban filter, we get only Kanban Boards are visible.

- Now apply Both Kanban and Scrum filters and notice only Kanban Boards are visible.

- Now remove Kanban filter and notice Scrum boards become visible.

- Again apply Both Kanban and Scrum filters and notice only Kanban Boards are visible.

Workaround
Workaround 1:
- Don't apply any filters (Scrum & Kanban) when searching for the boards, just use the board names.
Workaround 2:
- Apply the right filter knowing which type of board you are looking for. You can always toggle between the filters when in confusion but don't use both of them together.
- is duplicated by
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JSWSERVER-26220 The board selection filter fails when filtering multiple boards
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- Closed
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- is related to
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JRASERVER-71082 Selecting both board types in View All Boards page result in not displaying any board
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- Gathering Impact
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- mentioned in
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