Editing the hostname for Custom Service Provider with MS_Graph protocol can only be done after switching between Service Providers

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    • 9.11
    • 3
    • Severity 3 - Minor
    • 0

      When you try to create a new mail server, under System > Incoming Mail, if you select the Custom Option, MS_Graph is available as Protocol, however the hostname can not be changed (for setting up a High GCC account):

      If you change the Protocol for POP:

      Switch the Service Provider for Microsoft Graph API (note that you can not change the hostname here as well, so it won't work for High GCC environments):

      And switch back the Service Provider for Custom, you will be able to edit the hostname:

       

       

        1. image-2023-12-11-14-29-35-430.png
          122 kB
          Mikaela Teixeira
        2. image-2023-12-11-14-30-08-567.png
          179 kB
          Mikaela Teixeira
        3. image-2023-12-11-14-34-17-567.png
          117 kB
          Mikaela Teixeira
        4. image-2023-12-11-14-34-45-736.png
          189 kB
          Mikaela Teixeira

              Assignee:
              Thomas Farr
              Reporter:
              Mikaela Teixeira
              Votes:
              1 Vote for this issue
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                Created:
                Updated:
                Resolved: