Accessing Jira on the browser might throw an error on the console as "TypeError: Cannot read properties of null"

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 9.0.0, 9.4.0, 9.4.9, 9.11.0
    • Component/s: Login
    • None
    • 9
    • 1
    • Severity 3 - Minor

      Issue Summary

      When accessing Jira for the first time on the browser, an error similar to the below might appear on the browser console:

      TypeError: e is null
          <anonymous> Jira-Base-URL/secure/Dashboard.jspa:93
          <anonymous> Jira-Base-URL/secure/Dashboard.jspa:93
          <anonymous> Jira-Base-URL/secure/Dashboard.jspa:93
      Dashboard.jspa:93:823
          <anonymous> Jira-Base-URL/secure/Dashboard.jspa:93
          <anonymous> Jira-Base-URL/secure/Dashboard.jspa:93
      



      This error looks harmless and Jira works as expected.
      Subsequent requests to the same instance may not throw the error again.

      Steps to Reproduce

      1. Install a vanilla instance of Jira.
        • This was validated on Jira 9.4 and on 9.11.
        • The issue didn't occur on 8.20.
      2. Open an incognito window on the browser and open the developer tools on the console.
      3. Access Jira's Base URL on the incognito window and follow the messages on the console.

      Expected Results

      No error is thrown on the browser console.

      Actual Results

      The page loads, but an error similar to the below is thrown on the console:

      TypeError: e is null
          <anonymous> Jira-Base-URL/secure/Dashboard.jspa:93
          <anonymous> Jira-Base-URL/secure/Dashboard.jspa:93
          <anonymous> Jira-Base-URL/secure/Dashboard.jspa:93
      Dashboard.jspa:93:823
          <anonymous> Jira-Base-URL/secure/Dashboard.jspa:93
          <anonymous> Jira-Base-URL/secure/Dashboard.jspa:93
      

      There could be a variation of it as below:

      TypeError: Cannot read properties of null (reading 'headerDimensions')
      



      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

      Additional notes
      While no error is expected, this looks harmless and the page loads properly.

        1. image (22).png
          image (22).png
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        2. screenshot-2.png
          screenshot-2.png
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            Assignee:
            Unassigned
            Reporter:
            Thomas Grahn (Inactive)
            Votes:
            3 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated: