Details
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Bug
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Resolution: Unresolved
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Low
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None
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8.21.0, 9.4.0, 9.4.11
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None
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8.21
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3
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Severity 2 - Major
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14
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Description
Issue Summary
Since Jira v8.21.x, changes introduced by JRASERVER-32092, there's a change in the way the user items are displayed in the UI. Previously (before 8.21.x) clicking on the edit button on a 'multi user picker' CF would show the user items as texts with user avatar and now (post 8.21.x) the users show up as lozenges/labels.
Due to this, users can no longer copy multiple users from one custom field to paste them We can no longer copy those user item lozenges and hence can't paste them into a different field.
This is a loss of functionality introduced by the feature implementation and hence reporting it as a bug.
This is reproducible on Data Center: yes
Steps to Reproduce
- Add a couple of users in a Multi-user picker CF and try to copy the users
Expected Results
User is able to copy the user items from one CF to another
Actual Results
User can no longer copy the user item(s) in the UI.
Workaround
There's a workaround, although with a twist.
We can disable the new behavior of muti-user picker fields with this Dark Feature:
jira.no.frother.multiuserpicker.field
Adding this dark feature will revert the way user items are shown in the CF and go back to texts in edit mode and you should be able to copy and paste the usernames from one CF to another.
This, however, causes the autocomplete dropdown to be unavailable, so you have to use picker in a pop up.
Attachments
Issue Links
- is caused by
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JRASERVER-32092 Show Full Name on 'Multi User Picker' Custom Fields intead of username
- Closed
- is related to
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JRASERVER-73753 Entering a string of usernames in a user picker field no longer recognizes those names
- Gathering Impact