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Bug
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Resolution: Unresolved
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Low
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None
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8.20.6, 9.4.7
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None
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8.2
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1
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Severity 3 - Minor
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Issue Summary
Users cannot clone issues if the field required validator includes the field Attachment.
- If the field required validator which checks for the field Attachment is added to the initial create transition in the workflow, then the creation of tickets with attachments work as expected. However, cloning the same issue (with attachments) results in the error defined in the validator.
Steps to Reproduce
- Create a project.
- Add the field required validator to the initial create transition in the workflow that checks for the field Attachment. (Using a 3rd-party app e.g., ScriptRunner, JSU)
- Create a new issue in the project with an attachment (Issue is successfully created as expected)
- Clone the newly created issue with attachments (Clone operation fails with the error defined in the validator.)
Expected Results
Clone operation should succeed as the validated field "Attachment" is present in the issue.
Actual Results
Clone operation fails with the error defined in the validator.
Workaround
The workaround to successfully clone the issue is to remove the field "Attachment" from the field required validator in the project workflow.
- is related to
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JRACLOUD-74998 Users cannot clone issues if the field required workflow validator includes the field Attachment.
- Closed