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  1. Jira Data Center
  2. JRASERVER-76035

Deleting active user from top directory and adding it to the directory which is lower in the list makes user inactive

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    Description

      Issue Summary

      Deleting an active user from the AD with higher priority and adding it to the AD directory which lower priority makes the user inactive

      This is reproducible on Data Center: yes

      Steps to Reproduce

      AD 1 is placed on top of AD 2 in the user directory list

      1. There are 2 AD directories and 1 internal directory
      2. User A is located in AD 1.
      3. The LDAP filter for AD 1 is changed so that user A is no longer synchronized to Jira. Since this user had some activity in Jira (comments, assignee on the issue) it is being marked as inactive)
      4. User A is then inserted in AD 2 where user A is part of the users to be synchronized to Jira

      Expected Results

      User A should now be reactivated as it is in the set of synchronised users.

      Actual Results

      Jira is checking AD 1 first. Since the user is marked inactive in the top user directory, Jira treats it as inactive

      Workaround

      To avoid scenarios where the same user belongs to two or more user directories at the same time.

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            Unassigned Unassigned
            e68278496e06 Alex O
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            Dates

              Created:
              Updated: