[JRASERVER-75858] Approve Service Request via Jira Mobile App "You need to choose the request type" - Create and track feature requests for Atlassian products.

Type: Bug
Resolution: Fixed
Priority: Low (View bug fix roadmap)
Fix Version/s: None
Affects Version/s: 10.0.0
Component/s: Mobile
Labels:
None

Introduced in Version:
10
Support reference count:
1
Symptom Severity:
Severity 3 - Minor
Bug Fix Policy:
View Atlassian Server bug fix policy

Issue Summary

Approve Service Request Jira Mobile App (v1.0.2) "You need to choose the request type" and JSM 4.20

This is reproducible on Data Center: (yes)

Steps to Reproduce

Create an issue with the Issue Type as Service Request with Approvals
Set approver to a User
As above user Open Jira App on mobile
Attempt to approve service request with approval

Expected Results

Service Request should change to Approved

Actual Results

Prompt Error "You need to choose the request type" on the bottom.

Workaround

Use the Jira web version from browser.

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Android.png
140 kB
05/Jun/2023 1:38 AM

is addressed by: DCMB-1513 Failed to load; DCMB-1514 Failed to load

mentioned in: Page Failed to load; Page Failed to load

Daniil Domin added a comment - 30/Aug/2023 3:30 PM

The issue has been fixed and delivered in the latest releases of Jira DC iOS and Jira DC Android.

Daniil Domin added a comment - 30/Aug/2023 3:30 PM The issue has been fixed and delivered in the latest releases of Jira DC iOS and Jira DC Android.

Assignee:: Daniil Domin

Reporter:: Johnny

Affected customers:: 1 This affects my team

Watchers:: 3 Start watching this issue

Created:: 05/Jun/2023 1:34 AM

Updated:: 28/Feb/2024 12:25 PM

Resolved:: 30/Aug/2023 3:29 PM