View an Issue: Text gets cut off when text spacing styles are applied

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    • 9.07
    • Severity 3 - Minor

      Issue Summary

      The text gets cut off when text spacing gets turned on.

      Steps to Reproduce

      1. Navigate to "Issues" dropdown and activate it.
      2. Select any issue from "Recent Issues" section.
      3. Observe that "View an Issue" page has been appeared on the page.
      4. Press the "." button and check that pop up has appeared on the screen.
      5. Navigate to the "Log work" option an activate it.
      6. Observe that "Log work" modal dialog has been appeared on the screen.
      7. Try to access the page content with text spacing styles turned on.
      8. Observe that the lower portion of the input field text gets cut off.

      Screenshot

      Actual Results

      Lower portion of the words "25/May/23 1:54 AM" gets cut off making that words unreadable when users try to access the page with text spacing styles turned on. This resulted in users with low vision and learning impairments finding it difficult to read the text.

      Expected Results

      When user styles are applied, text should be displayed as per the user styles to ensure that users can access the content with ease.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (16-inch, 2019)
      macOS Ventura Version 13.3.1
      Chrome - Version 112.0.5615.49 (Official Build) (x86_64)
      Firefox- Version 112.0.1 (64-bit)
      Safari- Version 16.4 (18615.1.26.11.23)
      JAWS- Version 2022
      NVDA- Version 2020.3
      Voiceover - Version Latest

        1. image-2023-05-25-07-36-30-152.png
          709 kB
          Varsha Bansode
        2. Screenshot 2024-02-15 at 6.23.11 PM.png
          399 kB
          Rahul Patil

            Assignee:
            Bilal Cinarli
            Reporter:
            Varsha Bansode (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: