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  1. Jira Data Center
  2. JRASERVER-75778

Editor : The key combination provided inside description textarea does not work with keyboard

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    Description

      Issue Summary

      An instruction "Rich Text Area. Press ALT-0 for help" is given to the screen reader user when the focus moves on to the 'description' textarea, but these key combinations are not working.

      Steps to Reproduce

      1. Turn on screen reader.
      2. Navigate inside "create issue" modal dialog.
      3. Navigate to the description textarea. 
      4. Observe that the screen reader announces as "Rich Text Area. Press ALT-0 for help."
      5. When user press alt/option + 0 nothing happens.

      Actual Result

      While focus is inside description textarea, as per the label when user presses alt + 0 (or option + 0 in mac) nothing happens. 

      This makes screen reader users difficult to understand the functionality associated with the key combinations.

      Expected Result

      When user presses alt + 0 (or option + 0 in mac) the help functionality should be made available to the users.

      Screenshot

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (13-inch, 2020)
      macOs Ventura  13.3.1
      Chrome - Version 108.0.5359.124 (Official Build) (64-bit)
      Firefox- Version 92.0 (64-bit)
      Safari- Version 16.2 (18614.3.7.1.5)
      JAWS- Version 2021
      NVDA- Version 2021.2
      Voiceover - Version Latest

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            c7dff132d920 Oleksandr Karabush
            c1baca6cb430 Sameer Shaikh
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            Dates

              Created:
              Updated:
              Resolved: