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  1. Jira Data Center
  2. JRASERVER-75714

Anonymize User details based on a Specific Conditions

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      As per Anonymizing users, when a User is Anonymized then all its occurances in the Jira instance would anonymized.
      Jira should have a functionality to partially anonymized User details. For example:
      Use Case: Tickets which are closed and older than a year. User details in such Tickets should be anonymized.

      This is as per the GDPR principle to only store the PII data as long as it is absolutely needed

            [JRASERVER-75714] Anonymize User details based on a Specific Conditions

            Andreas Springer (Actonic) added a comment -

            It is correct that the use case described here currently can't be solved with Jira out of the box, no matter the hosting platform.

            If I may, let me recommend our app "Data Protection and Security Toolkit", which we developed for this exact use case: detaching personal information from the actual content stored in Jira so you will become compliant to regulations, but can keep the knowledge at the same time. It will solve your issue directly, and many more related scenarios. We offer it for Jira and Confluence on Server/DC and Cloud.

            You can find it here: https://marketplace.atlassian.com/search?query=Data%20Protection%20and%20Security%20Toolkit

            If you'd like to learn more about it, please book a free demo here: actonic.de/appdemo

            Of course, if you have any questions or special requirements, let's hear them: actonic.de/en/contact

            Andreas Springer (Actonic) added a comment - It is correct that the use case described here currently can't be solved with Jira out of the box, no matter the hosting platform. If I may, let me recommend our app "Data Protection and Security Toolkit", which we developed for this exact use case: detaching personal information from the actual content stored in Jira so you will become compliant to regulations, but can keep the knowledge at the same time. It will solve your issue directly, and many more related scenarios. We offer it for Jira and Confluence on Server/DC and Cloud. You can find it here:  https://marketplace.atlassian.com/search?query=Data%20Protection%20and%20Security%20Toolkit If you'd like to learn more about it, please book a free demo here:  actonic.de/appdemo Of course, if you have any questions or special requirements, let's hear them: actonic.de/en/contact

            Michael Mohr added a comment -

            This enhancement is needed by our company to fulfil the GDPR policy to store PII data only as long as needed . And as PII information on tickets closed since more then a year is not really needed anymore, we are looking for functionality to support this GDPR policy and allows us to conditionally anonymize issues.

            Our data privacy officer is asking why Atlassian as a worldwide acting company that tells that it support GDPR is not providing such functionality.

            Michael Mohr added a comment - This enhancement is needed by our company to fulfil the GDPR policy to store PII data only as long as needed . And as PII information on tickets closed since more then a year is not really needed anymore, we are looking for functionality to support this GDPR policy and allows us to conditionally anonymize issues. Our data privacy officer is asking why Atlassian as a worldwide acting company that tells that it support GDPR is not providing such functionality.

              Unassigned Unassigned
              072fabfd41a3 Shreekesh Mohan
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                Created:
                Updated: