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  1. Jira Data Center
  2. JRASERVER-75631

New user matching old username sees the old user data as their own

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      This is a revisit for https://jira.atlassian.com/browse/JRASERVER-11926

      When an old user is deactivated or deleted and a new one is created, they see the old user's data as their own.

      This is currently by design, as we can see in Configuring user directories:

      In some situations, reordering the directories will change the directory that the current user comes from, if a user with the same username happens to exist in both. This behavior can be used in some cases to create a copy of the existing configuration, move it to the top, then remove the old one. Note, however, that duplicate usernames are not a supported configuration.

      Even though confusing at times, this behavior is also useful on directory migrations.

      For deleted users, there could be something like a job that renames them internally to "<username>_deleted" to prevent this from happening - or a mechanism for admins to perform this user distinction.

              Unassigned Unassigned
              5fb7769fcbc7 Allan Gandelman
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